Refund and Returns Policy

1. Overview

This Refund Policy applies to all digital products sold through https://template.upcrawlmedia.com/.

By purchasing any of our digital products, you agree to the terms mentioned below.

2. Nature of Digital Products

All products sold on our website are digital downloads, including:

• Website templates
  • Theme files
  • Plugin packages
  • Design resources

Since these are digital products delivered electronically, no physical item is shipped.

3. No Refund Policy

Due to the instant and irreversible nature of digital product delivery, all sales are final.

Once the product has been delivered or download access has been provided, we do not offer refunds, cancellations, or exchanges.

By completing your purchase, you acknowledge and agree to this policy.

4. Exceptions

We may offer a replacement or resolution in the following cases:

• The product was not delivered due to a technical issue
  • The file is corrupted or inaccessible
  • You were charged multiple times for the same order

In such cases, please contact us within 3 days of purchase.

We will investigate and provide an appropriate solution.

5. Support

If you face any technical issues accessing your files, please contact us at:

upcrawlmedia@gmail.com

We aim to respond within 24–48 business hours.

6. Governing Law

This Policy shall be governed in accordance with the laws of India.